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カスタマーハラスメント撃退の教科書 小さな会社でも即実践できる！ Ｓｍａｌｌ　Ｃｏｍｐａｎｙ　Ｓｅｌｅｃｔｉｏｎ

  • Content Introduction 言いがかりに近い不当なクレームや、カスタマーハラスメント（カスハラ）に苦しむ現場が増えている。トラブル対応２５００件以上のプロが、予防から対応・撃退法まで教える。
待機中

Collection Information

Registration Number Library Book Place Call Number Category Restriction Status
91157199 Tatomi 工業・建築 673 ｶ General Books 　
Reservation Count 0

Basic Information

Title カスタマーハラスメント撃退の教科書
Title (Reading) ｶｽﾀﾏｰ/ﾊﾗｽﾒﾝﾄ/ｹﾞｷﾀｲ/ﾉ/ｷｮｳｶｼｮ
Subtitle 小さな会社でも即実践できる！
Subtitle (Reading) ﾁｲｻﾅ/ｶｲｼｬ/ﾃﾞﾓ/ｿｸｼﾞｯｾﾝ/ﾃﾞｷﾙ
Author 加藤／義樹∥著
Author (Reading) ｶﾄｳ,ﾖｼｷ
Publisher Ｃｌｏｖｅｒ出版
Publisher (Reading) ｸﾛｰﾊﾞｰ/ｼｭｯﾊﾟﾝ
Base Price \1700
ISBN 978-4-86734-209-1
Number of Pages, etc. 287p
Dimensions 19cm
NDC 673.3
Content Description 言いがかりに近い不当なクレームや、カスタマーハラスメント（カスハラ）に苦しむ現場が増えている。トラブル対応２５００件以上のプロが、予防から対応・撃退法まで教える。
Important Points
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