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ディズニーの「おもてなし」プラチナルール お客様に３００％の満足と感動を！

  • Content Introduction 最強の「おもてなし」は、ゴールデンルールでなく「プラチナルール」から生まれる！　本場ディズニーで「プラチナルール」に基づくＣＳ（顧客満足）の陣頭指揮を執った著者が、「おもてなし」の精髄を語る。
待機中

Collection Information

Registration Number Library Book Place Call Number Category Restriction Status
91123095 Tatomi 閉架書庫 689 ｺ General Books 　
Reservation Count 0

Basic Information

Title ディズニーの「おもてなし」プラチナルール
Title (Reading) ﾃﾞｨｽﾞﾆｰ/ﾉ/ｵﾓﾃﾅｼ/ﾌﾟﾗﾁﾅ/ﾙｰﾙ
Subtitle お客様に３００％の満足と感動を！
Subtitle (Reading) ｹﾞｽﾄ/ﾆ/ｻﾝﾋﾞｬｸﾊﾟｰｾﾝﾄ/ﾉ/ﾏﾝｿﾞｸ/ﾄ/ｶﾝﾄﾞｳ/ｵ
Author Ｊ．ジェフ・コーバー∥著
Author (Reading) ｺｰﾊﾞｰ,J.ｼﾞｪﾌ
Author 服部／千佳子∥訳
Author (Reading) ﾊｯﾄﾘ,ﾁｶｺ
Publisher 日本文芸社
Publisher (Reading) ﾆﾎﾝ/ﾌﾞﾝｹﾞｲｼｬ
Base Price ￥１５００
ISBN 4-537-26055-7
Number of Pages, etc. 239p
Dimensions 19cm
NDC 689.5
Content Description 最強の「おもてなし」は、ゴールデンルールでなく「プラチナルール」から生まれる！　本場ディズニーで「プラチナルール」に基づくＣＳ（顧客満足）の陣頭指揮を執った著者が、「おもてなし」の精髄を語る。
Important Points
  • Please note that due to copyright restrictions, some materials may not be available for loan.
  • Please also be aware that the latest issue of magazines cannot be borrowed until the next issue is received.
  • To make reservations via the homepage, you need to complete user registration at the library and register your password and email address.
  • You can reserve up to five items per person using the online reservation service.
  • However, for assigned reading books, the limit is two items. Audiovisual materials (videos, CDs, DVDs) cannot be reserved.
  • Select the receiving library and press the "Add to Reservation Cart" button.

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